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Anna R. Waitz

arwaitz@email.uophx.edu

Experience

July 2003- Present

University of Phoenix Online
Academic Counselor/Teacher Education Specialist
Provide academic advisement and management to students,

customer service, and counseling.

December 2002- May 2003     

Glendale Elementary School District/Music Teacher
Taught at two different schools grades K-5, implemented lesson plans, classroom management

July 2002- September 2002

Boswell Hospital/Department Secretary II
Case Management/Social Services, assistant to Case Managers, patient relations, insurance, multiple phone lines, reports and computer expertise

March 2002- July 2002 

Qualls Chiropractic/Receptionist
Customer service, patient registration, billing, insurance handling, phones, filing, data entry

June 2001- October 2001

Pegasus Solutions/Travel Agent Help Desk
Costumer service, computers, schedule and amend travel plans of customers around the world, multiple phones lines, fax, data entry

January 2001- May 2001   

Washington Elementary District/Music Teacher
Taught grades K-6, implemented lesson plans, parent-teacher relations, classroom management

August 1999- December 2000 

NAU Learning Assistance Center/Computer Lab Aide
Assisted students on computers in Microsoft Office, web research, Windows and Macintosh

Special Skills

Excellent customer service and leadership skills. Responsible, reliable, organized, friendly,

dedicated, and proactive.  Received several awards for performance, including two spider awards, academic counselor of the month for October and March, and top performer for 2005.

 

Education

October 2003- Present 

University of Phoenix Online
Enrolled in MAED/AEDL Graduate Program

1996- 2000

Northern Arizona University, Flagstaff, AZ
Bachelor of Music Education/ G.P.A. 3.68